Welcome to Shenvia.com (the “Site”). These Terms and Conditions (“Terms”) govern your use of our website and our digital marketing services (the “Services”), provided by Shenvia (“we,” “us,” or “our”).
By accessing or using our Services, you agree to be bound by these Terms. If you do not agree, you may not use our Services.
1. Definitions
Service: The Site and the digital marketing services provided by Shenvia.
Client / You / Your: The person or entity accessing the Site or using our Services.
Service Agreement: A separate written proposal, contract, or scope of work outlining specific deliverables, timelines, and fees.
Deliverables: Materials, reports, designs, or creative work produced for you as part of a paid service.
2. Services
Shenvia provides digital marketing solutions, which may include:
Reputation management
Website design
Search engine optimization (SEO)
Digital advertising
The scope, fees, and timelines for each engagement will be detailed in a separate Service Agreement. If there is a conflict between these Terms and a Service Agreement, the Service Agreement will prevail.
3. Client Accounts & Responsibilities
When creating an account or engaging our Services, you agree to:
Provide accurate, complete, and current information.
Maintain the security of your account and passwords.
Notify us immediately of any unauthorized use or security breach.
You are responsible for all activities that occur under your account.
4. Client Obligations & Conduct
As a client, you agree to:
Provide all required information, materials (logos, brand guidelines, etc.), and timely access to accounts (e.g., Google Business Profile).
Warrant that you have the rights and permissions to provide such information.
Use our Services only for lawful purposes and in accordance with these Terms.
5. Intellectual Property
The Site and all original content remain the exclusive property of Shenvia and its licensors.
Deliverables become your property only after full and final payment.
Shenvia reserves the right to use completed Deliverables and descriptions of Services for portfolio, marketing, and promotional purposes.
6. Payments & Fees
Fees will be specified in your Service Agreement or invoice.
Payment is due upon receipt, unless otherwise stated.
Late payments may incur interest charges.
Services may be suspended or terminated for non-payment.
All fees are non-refundable, unless expressly stated otherwise.
7. Confidentiality
Both parties agree to maintain the confidentiality of all non-public information, including but not limited to client lists, financial data, and strategies. Disclosure is permitted only with prior written consent or when required by law.
8. Term & Termination
These Terms remain effective until terminated.
We may suspend or terminate Services immediately if you breach these Terms.
Provisions that should survive termination (e.g., ownership, indemnity, limitations of liability) will remain in effect.
9. Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for their content, policies, or practices. Use at your own risk.
10. Limitation of Liability
Shenvia and its employees, directors, and partners shall not be liable for indirect, incidental, or consequential damages, including loss of profits, data, or goodwill.
Our maximum liability for any claim shall not exceed the total fees paid by you to Shenvia within the three (3) months preceding the claim.
11. Disclaimer of Warranties
Our Services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied, including but not limited to merchantability, fitness for a particular purpose, or non-infringement.
12. Indemnification
You agree to defend, indemnify, and hold harmless Shenvia, its employees, agents, and partners from any claims, damages, or expenses arising from: a) Your use of the Services; b) Your violation of these Terms.
13. Changes to Terms
We may update or revise these Terms at any time. If changes are material, we will provide at least 30 days’ notice before new Terms take effect. Continued use of the Services constitutes acceptance of the revised Terms.
14. Contact Us
If you have any questions about these Terms, please contact us:
