1. Information We Collect Shenvia ("we," "us," or "our") collects information you provide directly to us, such as your name, email address, phone number, and payment information when you register for our services. We also collect data related to your usage of our software and marketing automation tools.
2. How We Use Your Information We use the information we collect to:
Provide, maintain, and improve our services.
Process transactions and send related information, including confirmations and invoices.
Send you technical notices, updates, security alerts, and support messages.
Respond to your comments, questions, and customer service requests.
3. Data Security We take reasonable measures to help protect information about you from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. Your data is stored on secure, encrypted servers provided by our infrastructure partners.
4. No Mobile Information Sharing (A2P 10DLC Compliance) We value your privacy and the privacy of your customers.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.
All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
5. Cookies and Tracking We may use cookies and similar tracking technologies to track the activity on our Service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
6. Contact Us If you have any questions about this Privacy Policy, please contact us at: Email: [email protected]